• Comp Doc Computers Serving Belleville & Quinte Region Since 2001
  • Comp Doc Computers
  • Belleville, Ontario
  • 613-438-8127
  • sales@CompDocComputers.com
  • Mon - Sat 9.00 am - 5.00 pm
  • Sunday CLOSED

FAQ

Below are some of the most common questions we have been asked during the 25+ years we have been in operation. Do browse through and get in touch with us if you have any further questions.​

General

  • Why should I choose you?

    You will not find another computer repair shop that cares about their clients as much as we do. We always pride ourselves on professionalism, affordable rates, and quick turn around times. We value each customer’s job, project, or issue as if it was our own and dedicate our full energy and expertise in over-exceeding expectations.

  • How much does your repair services cost?

    Drop-off or Walk-in computer repairs receive a free diagnostic, relaying the exact flat fee cost for your approval. We will need to see the computer first before being able to provide the exact rate. Onsite computer service visits are based hourly and on the level of service.

  • How long do drop-off repairs take?

    All computer repairs are performed in the same day brought. We know you need your computer back fast and are committed to providing swift service. In the event your computer needs longer we will call you to inform you where your computer is at.

  • Do you offer a warranty with your service?

    Yes, 90 days for computers. laptops and tablets. That being said, feel free to ask us questions or bring up follow-up issues beyond that time as well. We are not sticklers with warranty dates, and want to ensure you are satisfied with our service and your computer. Further, if we cannot fix your computer or if you are not satisfied with our service, you are not obligated to pay. We are committed to you being 100% satisfied with our repair service.

Pricing

  • Do you charge hourly?

    For computer drop offs and walk-ins we only charge a flat rate. So no matter how big the job you only pay the flat rate quoted.

  • In Home Visits

    There is a $35.00 fee charged before we send a technician to your home. This fee can be paid by eTranfser, credit card or Paypal.

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